FAQs

NiceList is an AI property manager for independent landlords. Tenants report repairs, the right local pro gets dispatched, rent collects itself, and everything — documents, chat, history — lives in one dashboard. There are portals for landlords, tenants, service pros, and homeowners.

Independent landlords with 1–20 units, the tenants they invite, and the local service pros who do the work. Homeowners can use it too, to manage their own home and trusted pros. Each gets a portal scoped to what they need.

Click Sign up and pick the role that fits — Landlord, Pro, Tenant, or Homeowner. Landlords add their properties and invite tenants by email; pros build a profile and get on local benches; tenants usually join from an invite their landlord sends.

No. Tenants are always free. Service pros can create a profile and bid on jobs for free. You can also invite the pros and clients you already work with onto NiceList in one click — they become real users, not just email contacts.

On Pro, yes. The AI reads each repair, classifies it by trade and urgency, and routes it to the right pro on your bench within the spend limits and rules you set. On Free you review and dispatch each job yourself.

Yes. One account can act as a landlord, homeowner, tenant, or pro, and you can switch portals from your avatar menu. Your data is kept separate per role, so you can move between them freely.

Yes. The built-in lease builder covers all 50 states and DC — generate a state-specific residential lease in minutes, download it for your attorney to review, then send it for remote e-signatures from every tenant. Each party gets the signed PDF saved automatically to their documents, with a full audit trail. Lease builder is included with Landlord Pro.